PHLS – Trigger Input Cable Install Sheet

PHLS - Triggger Input Cable - Install Sheet (PDF) ...

What is the purpose of the HAZARD button and what does it do?

We highly suggest you train your drivers to use this button on ANY incident/accident. This button will trigger an event notification & send a video to the cloud server once pushed; 30 secs before and ...

How do I live stream video & audio?

Log into trackmycam.com From the main dashboard; Select an online vehicle (blue) from your vehicle group on your left. Then select the live stream icon. A window will ...

Red Error Codes – Got these on the cloud server?

Error: ” CODE-IC1 or CODE-FC1 ” on TrackMyCam.com “System Error” on TrackMyCam.com ...

How to: Access the camera setup.cfg file manually (from micro sd card)

Note* Setup.cfg file is used to customized your camera settings; loaded into your SD card. You can edit this file using PC Manager. 1. Power down the camera. -Remove Micro SD memory card from the camera. -Insert Micro SD card into the PC . ...

How do I change the LED light settings on the camera?

1. Access the setup.cfg There is 2 ways to get access to the setup.cfg: -Manually from the micro sd card. -Remotely from the cloud (if vehicle is on). Note* Setup.cfg file is used to customized your camera settings; loaded into your SD card. You can edit this file using PC Manager. ...

Error: ” CODE-IC1 or CODE-FC1 ” on TrackMyCam.com

Error: ” CODE-IC1 or CODE-FC1 ” on TrackMyCam.com Solution: Check if if any physical damage have occurred on the camera system and note it.   Send us an email with your company name, contact number & the vehicle name with this error. Planet Halo Support Team will then review ...

“Primary SD Error / Secondary SD Error” on TrackMyCam.com

Error: “Primary SD Error / Secondary SD Error” on TrackMyCam.com Solution 1: Check if Primary (top slot) or Secondary (bottom slot) micro SD Card is missing or inserted improperly.  Note* Always power down the camera off before removing or re-inserting the memory card to camera. ...

“System Error” on TrackMyCam.com

Error: “System Error” on TrackMyCam.com Solution 1: Format Micro SD Card & Re-insert it back into the camera- Backup all files if required. Steps: https://support.planethalo.com/how-to-format-memory-card/ Note* Always power down the camera off before removing or re-inserting the memory card to camera. Solution 2:...

How to update PHLS Firmware

Download Lastest Firmware Firmware: Download Latest Firmware Above Note: Please use ...