There are two ways to retrieve video:
1. Remote access the camera from the cloud
https://support.planethalo.com/faqs/how-do-i-play-back-video-from-the-cloud-connect-remotely/
2. Manually pull the memory card for reviewing (save as hard copy).
https://support.planethalo.com/how-do-i-play-back-video-from-the-micro-sd-card-manual/