How do I play the converted AVI files?

Download VLC Video Player to play the converted AVI video file: VLC Video Player supports dual/triple synced video to play together (in cabin / front view & the optional 3rd channel if installed). Download VLC now. VLC Video Player ...

What are these Red Error Codes on TrackMyCam?

Red Error Codes – Got these on the cloud server? ...

Vehicle not online or 3 solid camera lights on immediately? What should I do?

PHLS – Vehicle not online or 3 solid camera lights on immediately? What should I do? ...

How do I play back video from the Cloud? (connect remotely)

Remote Connect from the Cloud – Request / Pull data from vehicle  (great when you know exact time and date to pull video, if not; you will use up alot data to download and search) Your vehicle must be color or blue to do this. When is is black or offline you can not connect to it.   1. Next Download PC Manager (player) & install ...

What is the purpose of the HAZARD button and what does it do?

We highly suggest you train your drivers to use this button on ANY incident/accident. This button will trigger an event notification & send a video to the cloud server once pushed; 30 secs before and after the event. Great to time stamp an event to know exactly where to look, if ...

How do I play back video from the micro SD card? (manual)

How do I play back video from the micro SD card? (manual) To remotely playback video from the cloud, go to the link ...

How do I update setup.cfg remotely?

How to: Access the camera setup.cfg file remotely (from the cloud) ...

How do I live stream video & audio?

How do I live stream video & audio? ...

How do change my vehicle name?

Once logged into trackmycam.com: Go to Management Tab (top). Click Vehicle (left side). Click any Vehicle Name you want to change. Click Modify Button.  Change Name to what you wish to display on the cloud map. (** Important – Do Not Change “serial” number field **) Scroll down, click Save button. Move on to the next vehicle and repeat name change if needed.More detailed info: https://support.planethalo.com/how-do-change-my-vehicle-name/ ...