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Chrome Remote Desktop Instructions

For remote connection to your computer.
Please install Chrome Remote Desktop prior to calling support for Remote Connecting Help.

This will enable us to connect to your computer and help support your issues throughly.

This will only work on Google Chrome Explorer.
https://www.google.com/chrome/

 


Windows

  1. Download the Chrome Remote Desktop app.
  2. On your computer, open Chrome.
  3. In the address bar at the top, type chrome://apps, and press Enter.
  4. Click Chrome Remote Desktop Chrome Remote Desktop App.
  5. Under “My Computers,” click Get started.
  6. Click Enable remote connections.
  7. Enter a PIN and re-type the PIN. Click OK.
  8. Click Yes to install the Chrome Remote Desktop service.
  9. Confirm the Google Account and enter the PIN again to continue.

The computer you allowed should show up under “My Computers.”



Mac

  1. Download the Chrome Remote Desktop app.
  2. On your computer, open Chrome.
  3. In the address bar at the top, type chrome://apps, and press Enter.
  4. Click Chrome Remote Desktop Chrome Remote Desktop App.
  5. Under “My Computers,” click Get started.
  6. Click Enable remote connections. Then, follow the onscreen instructions.
  7. Chrome will download a .dmg file. Click Save.
  8. Once the file downloads, open it.
  9. Follow the on-screen prompts to finish installation. Then, return to Chrome.
  10. To turn remote access on for your computer, click OK.
  11. Enter a PIN and re-type the PIN, then click OK.
  12. When a box appears, unlock the panel and confirm your account and PIN again.
  13. The “Remote connections for this computer have been enabled” message will appear. Click OK to dismiss it.

The computer you allowed should show up under “My Computers.”


For other operating systems.
https://support.google.com/chrome/answer/1649523?co=GENIE.Platform%3DDesktop&hl=en

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