How do I live stream video & audio?
Log into trackmycam.com From the main dashboard; Select an online vehicle (blue) from your vehicle group on your left. Then select the live stream icon. A window will ...
Enter your email to reset your password.
Log into trackmycam.com From the main dashboard; Select an online vehicle (blue) from your vehicle group on your left. Then select the live stream icon. A window will ...
Problem 1: Recieved new SD Card + USB Hotspot w/SIM card to transition your old camera onto trackmycam.com – 3 LED light immediately goes SOLID and won’t go online. Solution 1: If you recently transition your camera over to trackmycam.com and the camera powers on and 3 LED light immediately ...
Error: ” CODE-IC1 or CODE-FC1 ” on TrackMyCam.com “System Error” on TrackMyCam.com ...
Note* Setup.cfg file is used to customized your camera settings; loaded into your SD card. You can edit this file using PC Manager. Log into trackmycam.com with your account information. On the home page, the dashboard:-Select a vehicle that you wish to download the setup.cfg file from. *Note: Vehicle must be on and icon is shown BLUE ...
Error: ” CODE-IC1 or CODE-FC1 ” on TrackMyCam.com Solution: Check if if any physical damage have occurred on the camera system and note it. Send us an email with your company name, contact number & the vehicle name with this error. Planet Halo Support Team will then review ...
Error: “Primary SD Error / Secondary SD Error” on TrackMyCam.com Solution 1: Check if Primary (top slot) or Secondary (bottom slot) micro SD Card is missing or inserted improperly. Note* Always power down the camera off before removing or re-inserting the memory card to camera. ...
Error: “System Error” on TrackMyCam.com Solution 1: Format Micro SD Card & Re-insert it back into the camera- Backup all files if required. Steps: https://support.planethalo.com/how-to-format-memory-card/ Note* Always power down the camera off before removing or re-inserting the memory card to camera. Solution 2:...
This video will detail a introduction of TrackMyCam’s dashboard and basic usage around the cloud platform. ...
This guide is for the AT&T Velocity Hotspot pictured below. If you are unsure if your hotspot have connection to your camera and need to verify with your computer. Hotspot issue: No internet connection, No connection to TrackMyCam, LED light on Hotspot (irregular, green/blue,red). Before we start: Please verify SIM card is not ...
This guide is for the ALTEL 4g hotspot. If you are unsure if your hotspot have connection to your camera and need to verify with your computer. Hotspot issue: No internet connection, No connection to TrackMyCam, LED light on Hotspot (irregular, green/blue,red). Before we ...